Property Maintenance
We keep your investment safeguarded
Maintenance and Property Inspections
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier residents! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the residents, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
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Owner or Renter?
As Your Waynesville Property Manager, We Take Care of Everything.
Marketing
We employ strategic, data-driven marketing to attract high-quality tenants. By conducting thorough market analyses for each property, we identify the optimal rental price, ensuring you achieve the best possible return on your investment. Trust in our expertise to elevate your property's appeal in the market.
Resident Screening
Blue Mountain Realty Group's premier applicant screening process is the cornerstone of our property management success. Our rigorous and technology-driven approach has processed hundreds of applications, resulting in a 99.5% on-time rent payment rate and less than 1% annual eviction rate.
Rent Collection
Experience seamless rent collection with Blue Mountain Realty Group: Our efficient process includes lease handling and a variety of payment options, ensuring timely payment. With diligent tracking and strict, yet fair policies, we guarantee prompt monthly payments directly to your account.
Maintenance
Our routine inspections and 24/7 tenant support ensure your investment remains in top condition, attracting and retaining quality residents. With an extensive network of skilled subcontractors, we provide high-quality service at competitive rates, ensuring timely and professional maintenance without disrupting your personal time.
Financial Reporting
Experience financial ease with Blue Mountain Realty Group: our advanced web-based systems ensure 24/7 access to neatly organized property finances. Benefit from monthly direct rent deposits and essential year-end documents, including a 1099 form and a detailed annual property summary.
Eviction Protection
In the unfortunate event that a resident needs to be evicted from your rental, we will cover the cost of a simple uncontested eviction (some restrictions apply) and ensure your investment is protected.
you’re protected with our guarantees
Contract Guarantee
We believe we should earn your business every day. If you’re not happy with the level of management we provide, you may terminate without fees or penalties.
Tenant Placement Guarantee
If we place a tenant and they terminate their lease during the first 12 months - we will find a new tenant at no cost to you.
Rent Deposit Guarantee
We know you want your money fast! So, we ACH your tenant rent into your bank account on or before 15th day of each month.
Management Fee Guarantee
We believe that if we can't collect the rent - then we should NOT get paid. You only pay us a management fee if we successfully collect the rent due.
Leasing Fee Guarantee
You don't pay us a leasing fee until we have a signed lease AND money paid from the tenant.
Support Guarantee
Our owner-clients have one direct point of contact (your Executive Property Manager) and we return all communication within 24-business hours, guaranteed!
Pet Damage Guarantee
Our pet screening process is so tight we will personally reimburse you up to $500 if pet damage should occur.
Legal Compliance Guarantee
Our lease agreement is written and approved by an attorney with the NC Bar Association and the NC Realtor Association.
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Waynesville Property Management Services
“Working with Jennifer Best was a fantastic experience. Her company is focused on client satisfaction. If you want to find GOOD folks who are meticulously detail oriented, look no further. I highly recommend Blue Mountain Realty if you need to buy, sell, or rent real estate.”
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Waynesville Property Management Services
“The property managers at Blue Mountain Realty did a great job marketing our vacation rental. Our house was not staying booked until we hired them. Highly recommend if you’re looking for a results driven property manager!”
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Waynesville Property Management Services
“We rented a great house for our first trip to Waynesville. The check in process was seamless and the house immaculate. The folks from the rental company were great, very responsive, when we couldn’t figure out the smart tv. We will be back to area and will use BMRG again!”
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Waynesville Property Management Services
“We did not have time or the patience to manage our second home as a rental property.Blue Mountain Realty Group was prompt to respond and very professional.They do a great job managing our house. They oversee everything and make it easy for us to enjoy our home when we are in town. Excellent service”