Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
Properties are typically rented on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to secure a rental. -
Is the deposit refundable?
Yes, security deposits are generally refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees. -
You have a property I want to rent. How do I apply?
Applications can typically be submitted online. A completed application, application fee, and necessary documentation (such as proof of income and identification) are required. -
I want to get a pet. What do I do?
Check your lease agreement and contact management before getting a pet. Some properties allow pets with an additional pet deposit or monthly pet rent, while others have restrictions. -
Who is responsible for paying for repairs & maintenance requests?
The property management company handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channels.